Shipping policy

Versandbedingungen

Important legal information:

Our company is based in Germany.

For legal reasons, the binding version of this document is provided in German.

For international orders outside the EU, customs fees or import taxes may apply and are the responsibility of the customer.

Versand & Lieferung

Versandkosten

Deutschland

• Standardversand: 4,99 € (7-14 Werktage)

Europäische Union (EU)

• Pauschale Versandkosten: 7,99 €

• Lieferzeit: 8–16 Werktage

International (Zone 1)

• Versandkosten: 7,99 €

• Lieferzeit: 10–18 Werktage

Alle Versandkosten werden im Bestellprozess transparent vor Abschluss der Bestellung angezeigt.

Versanddienstleister

Der Versand erfolgt mit DHL.

Je nach Versandart und Zielland ist eine Sendungsverfolgung verfügbar.

Lieferhinweise

Bei internationalen Sendungen kann es aufgrund von Zollabfertigungen oder lokalen Gegebenheiten zu Verzögerungen kommen.

Zoll & Einfuhrgebühren

Bei Bestellungen außerhalb der Europäischen Union können zusätzliche Zollgebühren oder Einfuhrsteuern anfallen. Diese sind vom Kunden zu tragen.

Teillieferungen

Sollten nicht alle bestellten Artikel gleichzeitig verfügbar sein, behalten wir uns Teillieferungen vor, sofern dies für den Kunden zumutbar ist. Zusätzliche Versandkosten entstehen dadurch nicht.

Loved by 3,247+ Customers Across Europe

Alessio D.

Verified Customer

I had a question about my order and customer support got back to me the same day. Really appreciated how quickly they sorted it out.

Sophie R.

Verified Customer

I wasn’t sure which size to get, so I messaged customer support. They replied really quickly and recommended the right size — it fits perfectly.

Matteo R.

Verified Customer

I was worried the quality wouldn’t be as good as it looked online. The material actually feels really premium and exceeded my expectations.

Oliver B.

Verified Customer

I’m 181cm and went with a size M. It fits exactly like it does in the product photos, so I’m really happy with the sizing

Emma L.

Verified Customer

Was a little unsure about ordering clothes online, but the fit was spot on. Definitely looks even better in person.

Hugo S.

Verified Customer

I’ve washed the shirt several times now and it still looks great. No fading or weird change in shape so far.

Adrian L.

Verified Customer

The colour was exactly what I expected from the pictures. You know how sometimes it looks completely different in person, thankfully not here.

Daniel F.

Verified Customer

I ordered one shirt first because I wanted to test the quality. Ended up ordering two more after it arrived

Clara M.

Verified Customer

I wasn’t sure if the pants would be too loose, but they actually fit really nicely. Comfortable without looking baggy

Marc P.

Verified Customer

Shipping was faster than I expected and the tracking updates were accurate throughout. Everything arrived exactly as described.

Sebastian N.

Verified Customer

I usually struggle with sizing when ordering online. Took my usual size here and the fit was exactly right.

Alex C.

Verified Customer

The Rivage Bracelet is really comfortable and the material feels much better than I expected for the price. Definitely one of those pieces I keep reaching for.